IT Service Management has always been focused on providing value to the business through the delivery of IT Services. The ITIL 4 framework moves away ...
ITIL 3 to 4: ITIL 4 Practices
When ITIL 4 was first introduced, many asked the usual question “what is different?”. I know I quickly looked to see what ITIL 4 practices had c...
AXELOS – How to transition from ITIL v3 to ITIL 4
From AXELOS- Watch our short animation that shows how professionals can transition from ITIL v3 to ITIL 4.
ITIL 4 has finally arrived. Is it enough to bring the framework back to relevance?
Rather than attempting to rewrite the ITSM playbook, the latest iteration of ITIL has instead been packaged as more an expansion on the previous gener...
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