by Greg Smith What is High-Velocity IT? High-Velocity IT (HVIT) is the application of digital technology to significantly en...
Announcing the ITIL 4 Readiness Evaluation Tool
As part of OwlPoint’s commitment to ITIL 4, we have developed an ITIL 4 Readiness Evaluation tool. This free web-based tool will help organiza...
ITIL 3 to 4: From Process to Practice
As mentioned in one of our earlier ITIL 3 to 4 blog entries, ITIL® 4 introduces the concept of a Management Practice. Practices are a main focus of c...
ITIL 3 to 4: The Four Dimensions Model
As mentioned in our previous 3-4 blog article, one of the key components to ITIL® 4 is the Four Dimensions Model. This model is an expansion of...