by Jeffrey Tefertiller I have enjoyed watermelons most of my life, and it has grown since the emergence of “seedless” watermelons. For those unfam...
The Big Mistake in Experience Management
So many companies make this mistake when it comes to delivering IT Services. Are you making this big mistake in Experience Management?
OwlPoint Announces Partnership with XLACollab
wlPoint proudly announces a partnership with XLACollab, the global thought leader in enterprise-level Art and Science of Experience. With this partner...
Experience Management in IT Service Management
Understanding the customer’s wants and needs is the proper starting place for such a decision. Even while the consumer world is focusing on the cust...