Change Managers regularly face challenges unique to their role. If you’re new to Change Enablement, below highlights a few challenges you should pre...
Change Manager – 4 Key Attributes for this Unique Role
The key to a successful Change Enablement program is the Change Manager. What traits are needed for this unique role within ISTM?
Making a change: What is the problem you’re trying to solve?
It’s surprising how often a team does not have a clear vision of the problem. Without knowing why you’re implementing ITIL 4, a new ITSM tool, th...