A few weeks ago, AXELOS announced that they had completed the publication of all 34 ITIL 4 practice guides.
Starting with an Assessment and Roadmap
Organizations often wonder where to start when attempting to improve, and if you follow the ITIL 4 Guiding Principles the answer is, “start wher...
AXELOS – How to transition from ITIL v3 to ITIL 4
From AXELOS- Watch our short animation that shows how professionals can transition from ITIL v3 to ITIL 4.
ITIL 4 has finally arrived. Is it enough to bring the framework back to relevance?
Rather than attempting to rewrite the ITSM playbook, the latest iteration of ITIL has instead been packaged as more an expansion on the previous gener...